July 23, 2020
Join us for an inspiring conversation with Stephen Swensen, MD, who for three decades served patients at the Mayo Clinic in a variety of roles including Director for Leadership and Organization Development, Chief Quality Officer, and Department Chair. During his tenure he led numerous significant efforts such as the Professional Burnout Initiative, the Quality Academy and the Value Creation System to improve the welfare of both patients and professionals. In addition to his roles at the Mayo Clinic, Dr. Swensen was Principal Investigator of two National Institutes of Health grants, has authored three books and currently serves as Senior Fellow of the Institute for Healthcare Improvement, where his focus is joy in work. In this episode, Dr. Swensen shares how early family relationships and experiences shaped him and his approach to leadership development and the five behaviors that when practiced by a leader, drastically reduces team burnout rates. If you are looking for practical, actionable ways to improve the culture, satisfaction and camaraderie of your team, be sure to listen to this very special episode.
